Lacey and her husband Jeff have been with Coach-Net for a total of 16 years. Lacey is the Technical Services Director and Jeff is one of our Dispatch Agents. He also has a few RV Tech certifications under his belt! They live and breathe RVing! They have been on multiple RV trips in the past, but the most recent was a special one! Read on to see why!
Where did you go?
Lake Havasu City, AZ to visit family
Was this your 1st time RVing?
No, we have been RVing plenty of times in the past. We have owned smaller trailers, but this was our first time with something this large and our first time pulling our new 2020 Palomino Puma Unleashed 5th wheel!
What’s the fondest memory of your trip?
Spending time with family on the lake! We borrowed a family member’s kayak and ended up falling in love with it. So we bought some of our own and took them out multiple times while we were there. Being that we have a toy hauler, we were also able to bring our SXS with us which made for some fun off-roading trips in the desert. Lastly, we made a little day trip up to Williams, AZ to visit Bearizona, which was a very cool place to visit.
Did you find anything challenging about your RV trip?
There was a definite learning curve to hooking up a 5th wheel and towing something that large for 1200 miles. We hit a lot of wind on I-40 on the way there which made it even more challenging. Operations wise, both my husband and I are RVIA technicians, so we did not have any issues other than learning where certain things were on this particular unit.
We also started teaching our daughter how to operate things as well. Since this was our first time taking out a new vehicle, we knew that there would be “shake-down” things that needed to be fixed. Most were minor that was fixable with some basic tools, but we did end up getting a faulty toilet and Dometic had to ship us a new one that we were able to install ourselves.
Would you go again?
Absolutely! We plan to try to make it a yearly trip, but hopefully not in the summer heat next time. Even with two AC units, the trailer had a hard time keeping up with 110+ degree temps outside.
Where would you like to go next?
This fall we are excited to visit the dunes at Little Sahara in Oklahoma. We also want to take it down to Galveston Island State Park which is another one of our favorite destinations.
Why do you love RVing?
Both my husband I have always loved camping as kids and thankfully our daughter has followed in that tradition. It is so nice to have a little home away from home whether you are in the woods, the beach, or in a family member’s backyard. Being able to work remotely from the trailer is the icing on the cake as we can get away much more often. It is a lot easier to put yourself in the customer’s shoes when you are literally living the RV lifestyle along with them!
John E. ~ “Great support from everyone I spoke to, and the phone technician know immediately what my problem was, told me what to do, and my problem was solved!”