At some point it happens to most of us, and when it does it’s good to be prepared. I am referring to what happens when your RV breaks down and you need to have it towed. It is important to understand the processes involved in and how to prepare both your recreational vehicle and yourself in the case of a breakdown.

First and foremost, it is important for all RV owners to have an emergency road service membership with Coach-Net. This ensures that you will never be stranded or have any out-of-pocket expenses if you suffer a breakdown.

If you are faced with a breakdown while on the road, be sure to call Coach-Net with a description of the problem and your exact location. They will ask if you are in a safe location, and if you don’t feel that you are, they will send police to assist. While you are waiting for service, take the following steps to prepare for the tow truck.

1. Ensure you are as far off the road as possible, turn on your four-way flashers, and put out flares or reflectors if you have them.
2. Do not disconnect the trailer until the tow truck arrives, since it is important that the flashers remain visible to other vehicles.
3. Stay away from the road side of the disabled vehicle to avoid possible injury from passing vehicles.
4. Remain with the vehicle unless you have to walk to a phone or get assistance. In that case, return to your vehicle as quickly as possible.
5. Secure all articles inside the disabled unit. Be aware that when the RV is connected to the tow truck it may be tilted at a steeper angle and be subject to additional forces than are normal, so items may require additional care in preparation for towing.
6. Make sure awnings, slideouts, bikes, racks, etc. are secure or removed and close all propane tank valves.
7. If you have a motorhome, disconnect any tow bars, dollies, and tow vehicles.
8. When the tow truck arrives, the operator may provide additional instructions.
9. If you have a disabled motorhome, depending on the tow equipment used to tow the RV, the driveshaft or axles may be removed. This is a normal procedure.

At Coach-Net, your safety is their top priority.  As an RV owner, you owe it to yourself to have the protection you need when you need it most. You can rest easy knowing that Coach-Net has you and your family covered.

About the Author: 

Steve Froese, an avid RV owner, traveler, and Coach-Net member since 2013, is the principal of “A Word to the Wise Technical Communications”, a published RV author, certified RV technician, and licensed Professional Engineer. He frequently collaborates with the “RV Doctor”, Gary Bunzer, and has worked with the RVIA/RVDA as a technical and training writer and consultant. Professionally, he works as a quality engineer and musician. Watch for more of Steve’s work in upcoming Coach-Net publications.

 

T.B., New Bedford, MA ~ “I was extremely impressed with the way that we were back on the road in 1.5 hours.  The call center and the service were great.”